The UPS Store in 36500 Ford Road

Customer Reviews about The UPS Store:

• ★ ★ ☆ ☆ ☆
  Brought packages in to be shipped prepaid. And was told I had to pay a dollar per box to have take put on them. Really? A strip of tape.... This is how you nickel and dime people. The other store on Michigan Ave didn't charge when I dropped packages off yesterday and even asked if I wanted something inside to protect it. He did end up only charging me a dollar because thats what o had in change at the moment and they needed to be shipped today. Thank you for that. I understand it's not the managers fault, but the owners. Lesson learned, make sure I tape them before I come.
  By Donnie M., August 17, 2017
• ★ ☆ ☆ ☆ ☆
  This store asks for 2$ for tape!!! It is the only store that does this! Don't suggest this place at all! The employees are not good!
  By Mahsa Asgarisabet, April 19, 2017
• ★ ★ ★ ★ ★
  Very friendly and helpful.
  By Dave Kuhn, January 16, 2017
• ★ ★ ★ ☆ ☆
  I've gone to this location several times and​with each rep it's different. I went one day and the tried to charge me a dollar to ship a phone back. I went back the next day and the girl took my package no questions asked. I prefer my customer service to be consistent. Otherwise, my packages have made it on time and with care. Being that I can get that from any UPS or FedEx store I haven't returned to this location. Customer service is key in any business for me.
  By Kelli Barker, October 14, 2016

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About The UPS Store in Westland